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Customer Support

Warranty & Support

Comprehensive support services and warranty coverage for all Cyberwolf products. We're here to ensure your technology performs at its best.

Standard Warranty

Warranty Period

1 Year Manufacturer's Warranty

On all Cyberwolf products from the date of purchase

What's Included

  • Manufacturing defects and component failures
  • Performance issues under normal usage
  • Technical malfunctions covered by specs
  • Free repair and replacement services

Coverage Scope

Hardware Components

Original Accessories

Performance Standards

Technical Compliance

Return & Exchange Policy

Damage-Based Returns Only

We accept returns and exchanges exclusively for products received in damaged condition.

Eligible Conditions

  • Product damaged during shipping
  • Manufacturing defects within 7 days
  • Missing components or accessories
  • Wrong product shipped due to our error

Replacement Requirements

  • Product in original packaging
  • All accessories included
  • Damage reported within 7 days
  • Valid unboxing video mandatory

Return Process

1

Report

Within 7 days with video

2

Pickup

Free return shipping

3

Inspection

3-5 business days

4

Resolution

Repair/Replace/Refund

Complete process typically resolved within 15 business days

Customer Support Services

Repair Services

Authorized Service Centers

Professional repair through manufacturer-authorized service facilities.

Free Repair Coverage

  • Manufacturing defects within warranty
  • Component failures under normal usage
  • Performance issues covered by specs

Repair Process

1

Assessment

Technical evaluation by certified technicians

2

Estimation

Repair timeline and process explanation

3

Execution

Professional repair using genuine parts

4

Quality Check

Post-repair testing and validation

Technical Assistance

Support Services

  • Product installation and setup guidance
  • Configuration and optimization support
  • Troubleshooting and problem resolution
  • Performance optimization recommendations

Installation Support

  • Professional installation guidance
  • Remote assistance for software setup
  • Hardware configuration support
  • Performance tuning and optimization

Ongoing Support

24-48 Hours

Response Time

Expert Team

Certified Professionals

Important Notes

Purchase Receipt Required

Original purchase receipt required for all warranty and support services

Manufacturing Defects Only

Warranty covers manufacturing defects only, not damage from misuse

Software Support

Software-related issues handled through manufacturer support channels

Contact Our Support Team

Technical Support

help@cyberwolfindia.com

Returns & Exchange

orders@cyberwolfindia.com

Phone Support

+91 6290023176

Business Hours

11:00-8:00

(Monday-Saturday)

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